If you've already found a Cloudflare blocking message, you've probably seen a code called "Ray ID".
This identifier is one of the most important information to diagnose access problems.
What is Ray ID?
The Ray ID is a unique code generated by the Cloudflare whenever a request passes through the platform's security systems.
Example:
Ray ID: 8f2a7c9d5b1e4a23
Each event has a different identifier.
What's the point?
The Ray ID allows the site administrator to find exactly:
What rule has been triggered
Which IP did the attempt
Which country originated the connection
What action has been carried out
Where to find Ray ID?
It usually appears:
On the footnote of the error page
On lock screens
In security messages from Cloudflare
Does Ray ID reveal personal data?
No, no, no, no.
The code alone does not contain:
User name
Passwords
Personal data
It only refers to an internal Cloudflare record.
Why does the support ask for Ray ID?
Without this identifier, locating a specific event can be very difficult.
With Ray ID, the administrator can quickly find:
Date and time of the lock
Rule applied
Reason for blocking
How to send correctly
When you contact the support, report:
Blip
Approximate schedule
Browser used
Your IP address (if possible)
Conclusion
The Ray ID works as a customer service protocol for security events of the Cloudflare. Whenever you find this code on an error page, save it and send it to support to speed up the problem solution.