CHATS
OMNICHANNEL CUSTOMER SERVICE
Every channel. One continuous conversation.
Serve customers across WhatsApp, Telegram, Widget, and social media from one inbox, with owners, context, and history visible to the team.
CONVERSATION IN CONTEXT
Receive. Understand. Resolve.
Every channel together · Context during the conversation · Every conversation has an owner
Chats · real interface
EASY TO USE. POWERFUL TO RUN.
How Chats changes your day-to-day work.
01
Every channel together
Manage WhatsApp, Telegram, Widget, and social media in one workspace.
02
Context during the conversation
View data, company details, and history without leaving the conversation.
03
Every conversation has an owner
Filter, assign, and track each interaction through resolution.
Chats • customer service
CONNECTED TO YOUR BUSINESS
More than an alternative to Zendesk, Intercom, or Freshdesk.
Customers can switch channels without forcing the team to rebuild the conversation. Messages, owners, and Conversation data remain close to the interaction.
A Conversation experience
SEE THE PRODUCT
Receive. Understand. Resolve.
Explore the module screens and enlarge each image to see the experience in detail.
Chats • metrics
CONVERSATION IN ACTION
Receive. Understand. Resolve.
Give your team one hub to serve customers quickly and continuously, with context across every channel.